Ordering / Delivery
New Year Service Status 2020/21
As our shops close on Christmas Eve until further notice as per Goverment guidelines, xileclothing.com will continue as normal with the slight delay to the delivery service due to the long celebration weekend and bank holiday monday.
Parcelforce and Fed-Ex collections will be Tuesday - Thursday. Final collection will be Wednesday 30th December then back to normal daily pickups Tuesday 5th January 2021.
Our standard UK deliveries are sent via Parcelforce and take 1-3 working days to arrive. If you need your purchase to arrive sooner than this we offer a next working day delivery service. Please note to receive next working day delivery your order must be placed before 3pm Monday to Friday and have selected the next day postage option. To have next day delivery on a Saturday you have to select the Saturday service from the delivery options.
We also ship globally using Fed Ex for European orders and for the Rest Of The World.
Please see below for our national and international delivery options and prices
Orders over £75 will be valid for our FREE Standard Delivery Option 1-3 Working days (excluding Northern Ireland)
Standard Delivery : 1-3 working days £5.00 (£10 Northern Ireland)
Next Weekday Pre 12 Noon : £7.50 (Orders must be made before 3pm Monday to Thursday) (excluding bank holidays)
Saturday Delivery 9-5 : £15.00 (For orders made before 3pm on a Friday needed next day or a preferred Saturday delivery day)
PLEASE NOTE* All footwear purchases come with original boxes and are protected by Parcelforce heavy duty plastic bags, not additional boxes.
International Orders (CURRENTLY SUSPENDED)
Due to complex issues outside of our control we have decided to suspend all international orders indefinitely. We apologise for any inconvenience.
Europe: 1-7 working days, £10-20 delivery charge (Sent via Fed Ex) (Price subject to weight and region)*
Rest of World: 1-7 working days, £15-20 delivery charge (Sent Via Fed Ex) (Price subject to weight and region)*
*for exchanges, a re-delivery charge may be applied. surcharges can be applied for some countries, you will be quoted and notified via email if there are any additional charges to pay
International Shipments are subject to additional delivery costs due to weight restrictions and high quantity orders.
PLEASE NOTE* The customer is responsible for all postage charges, return shipments, custom charges and handling fees. We can not undervalue orders or mark them as a gift.
PLEASE NOTE* All footwear purchases come with original boxes and are protected by Parcelforce or Fed Ex heavy duty plastic bags, not additional boxes.
Postage times are subject to change due to national and local holidays.
Xile reserves the right to amend postage payment amounts where consumer error has occurred.
National orders can be tracked via www.parcelforce.com/track-trace. Tracking details will be emailed to you as soon as your order is dispatched. If for any reason you don't receive this email please feel free to contact us at email@example.com for confirmation.
We accept all major credit and debit cards and also accept payment via Paypal.
Klarna - Buy now, Pay later is also available at checkout.
PLEASE NOTE: Items may be excluded from promotions. These items are selected at Xile's discretion and may include pre-orders, adidas footwear and Y-3.